Contact

We're Here to Help

Need assistance with a furniture order, product information, shipping arrangements, or a return request? Our customer support team is available to help you find the information you need and address questions related to your shopping experience.

To help us respond more efficiently, please include your order number when contacting us about an existing purchase, along with a brief explanation of your question or concern.

Get in Touch

Email Support

Email: info@erinrovia.com

Email is our preferred contact method for order inquiries, delivery updates, product questions, and other customer service requests. Providing relevant order details and supporting photos when necessary can help us understand your situation more quickly.

Telephone Support

Phone: +1 (352) 614-7829

You may call us if you need assistance discussing an order or resolving a shopping-related question.

Customer Service Hours

Our customer support hours are:

Monday through Friday, 9:00 AM–6:00 PM Eastern Time (ET)

Messages and calls received outside these hours may be handled during the next available support period. Response times may vary depending on the nature and volume of inquiries.

Order and Delivery Assistance

If you have a question about an order, please provide your order number and the email address used at checkout, where applicable.

For shipping or tracking concerns, include your tracking number if one has been provided. If your furniture arrives damaged or an item appears to be missing, please describe the issue and attach clear photos when relevant so we can review the details.

Requests involving order changes, cancellation, returns, or refunds are handled according to the applicable website policies and the current status of the order.

Mailing Address

For written correspondence, you may use the following mailing address:

7721 Sloewood Dr, Leesburg, FL 34748, United States

Please note that this address is provided for correspondence. Contact us in advance if you need clarification about a specific return or shipment procedure.

Our Commitment to Customer Support

We aim to provide clear information and practical assistance throughout your shopping experience. Each inquiry is reviewed according to the details provided, the status of the order, and the applicable policies.

Thank you for choosing Erinrovia. We appreciate the opportunity to assist you.